Seller Protection
Tezeon is built for sellers as much as buyers. We protect your earnings, your reputation and your business so you can focus on selling.
500+
Active Sellers
100%
Payout Rate
< 24h
Support Response
How We Protect Sellers
Six protections built into every seller account.
Secure Payouts
Your earnings are held securely and paid out on a regular schedule to your Mobile Money or bank account. We never delay legitimate payouts.
Fraud Protection
We use advanced fraud detection to protect sellers from fraudulent buyers and chargebacks. Suspicious orders are flagged before dispatch.
Fair Dispute Resolution
All buyer-seller disputes are investigated fairly. You have the opportunity to present evidence before any decision is made against your account.
Account Security
Your seller account is protected with secure authentication. All seller data is encrypted and never shared with third parties.
Performance Insights
Access real-time analytics on your sales, product performance and customer behaviour to make informed business decisions.
Dedicated Seller Support
A dedicated support team is available to help you resolve issues, manage listings and grow your business on Tezeon.
Your Rights as a Tezeon Seller
Receive full payment for every completed and delivered order
Appeal any buyer dispute with supporting evidence
Receive clear notice before any account action is taken
Access detailed sales reports and payout statements
Get support within 24 hours for urgent seller issues
Accurate product category placement and search visibility
Build Your Reputation
Sellers with high ratings and fast fulfilment get priority placement in search results and the homepage. Great service on Tezeon directly grows your sales.