Question 1

How do I buy products on Tezeon?

Accepted Answer

Choose your products, add them to cart, then checkout with your name, address and phone number. You can pay with MTN MoMo, Vodafone Cash, AirtelTigo Money or bank card.

Question 2

Which payment methods do you accept?

Accepted Answer

We accept MTN MoMo and other mobile money networks, Visa and Mastercard, and cash on delivery in selected locations in Ghana.

Question 3

How long does delivery take?

Accepted Answer

Delivery in Accra usually takes 1–2 days. Other regions in Ghana typically receive orders within 2–5 working days depending on location.

Question 4

Can I return a product if there is a problem?

Accepted Answer

Yes, eligible items can be returned within 30 days if they are defective or not as described. Contact Tezeon support and we will guide you through the return process.